Why we're reviewing our payroll systems and processes

Our Ministry, along with other Government agencies and New Zealand businesses, has been working to correct issues that have led to some current and former employees receiving incorrect payments under the Holidays Act 2003 (the Act). We've now completed this work and have been compliant with the Act since 25 June 2020.

All former employees who are entitled to a remediation payment are now in the process of being contacted to enable us to make their payment. If you worked for the Ministry during the period 2 April 2009 and 24 June 2020, you may be eligible for a payment. You can contact us and we'll let you know if you're due a payment.

Contact the Holidays Act Payments team

Our current steps

During May 2020, we sent out a batch of letters to people we don’t have email address details for. These letters are correctly dated 19 December 2019 as we initially generated our letters in a bundle to make it easy for us to send them as we needed to.

We recommend you use the following contact methods, even if you've received a letter.

Complete the Webform for initial inquiries.

Send your general enquiries to holidaysactpayments@justice.govt.nz.

Send your verification documentation to holidaysactpayments@justice.govt.nz.

We’re making remedial payments to all eligible current and former employees affected by this issue. The remediation period covered is from 2 April 2009 to 24 June 2020.

• What we've done so far

  Learn more about the project and the changes we've made so far.

• About our employee calculations

  Read about our processes, data corrections and how we manage specific issues.

• Overpayments and underpayments

  This section explains our treatment of cases with a payment above entitlement (overpayment) and underpayments.

• Regular payments

  Learn more about how we’ve managed regular payments for annual holiday pay.

• Other issues

  An overview of other issues dealt with as part of the Ministry's Holidays Act remediation work.

• Some commonly asked questions

  Answers to some commonly asked questions in relation to the Ministry's Holidays Act remediation work.

• Glossary of commonly used terms

  Explanation of some common terms used under the Holidays Act 2003.

• Holidays Act payment webform

  If you're a former Ministry employee and want to know whether you're entitled to a remediation payment, you can fill in this webform.