COVID-19 ALERT LEVEL UPDATES
Note: Where possible communicate with the Authority by email using this address: CAA@justice.govt.nz
Parties are encouraged to send documents via email in the first instance, followed by hard copies as necessary, sent by courier or post. Please see COVID-19 Alert Level protocols below:
COVID-19 Level 1 protocol for Customs Appeal Authority
[PDF, 68 KB]
COVID-19 Regional Alert protocols for Customs Appeal Authority [PDF, 74 KB]
The Customs Appeal Authority hears appeals against the decisions or directions of the New Zealand Customs Service.
The Authority holds hearings throughout New Zealand.
The Customs Appeal Authority is an independent judicial body that hears appeals against the decisions and directions of the New Zealand Customs Service.
You need to appeal within 20 working days of the date you received the Customs decision or direction.
When we receive your Notice of Appeal form, we’ll check it to make sure it includes the required information then send a copy of it to Customs.
Search Customs Appeal Authority decisions online
Contact the Customs Appeal Authority.
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