Real Estate Agent Disciplinary Tribunal COVID-19 protocols

Levels 3 and 4

a) Any scheduled oral in-person hearings in locations where Level 3 or 4 restrictions are in place will be vacated. Case Manager to advise parties.
b) Any scheduled telephone conferences will proceed, as scheduled, and telephone conferences on new matters will be scheduled, as normal. Adjournments maybe sought if required.
c) All documents (eg: Notices of Appeal, Charges, Responses to Charges, Memoranda, and Submissions) are to be filed and served by email.
d) Timetable directions made prior to and during the level 3 or 4 lockdown will continue to apply. Any variation of a timetable for any particular step must be sought before the date on which that step is to be completed.
e) Oral in-person hearings will not be scheduled. Matters before the Tribunal will be determined on the papers or, if required (and subject to the availability of the relevant technical facilities) by hearings by Audio-Visual Link.

Levels 1 and 2

a) All documents (eg: Notices of Appeal, Charges, Responses to Charges, Memoranda, and Submissions) are to be filed and served by email. Hard copy (four copies) must also be filed of any document longer than 20 pages.
b) Any scheduled telephone conferences will proceed, as scheduled, and telephone conferences on new matters will be scheduled, as normal.
c) Timetable directions made prior to and during level 1 or 2 lockdown will continue to apply. Any variation of a timetable for any particular step must be sought before the date on which that step is to be completed.
d) Matters before the Tribunal will be determined by way of oral in-person hearings, AVL hearings, hearings by telephone, or on the papers, as directed by the Tribunal. Hearings vacated during level 3 and 4 lockdown will be given priority for re-scheduled hearings.

If you have any further questions, please email  READT@justice.govt.nz


The Real Estate Agents Disciplinary Tribunal deals with matters related to the licensing and disciplining of real estate agents licensed under the Real Estate Agents Act 2008 to carry out real estate agency work.

Note: If you’re a tenant wanting to complain about your property manager or your landlord, or if you’re a landlord having problems with a tenant, you should contact Tenancy Services to resolve your problem.

Tenancy Services website(external link)

What the tribunal can hear & determine

Charges referred by a Complaints Assessment Committee

The Tribunal makes decisions about complaints referred to it by a Complaints Assessment Committee.

A committee can refer serious cases involving alleged misconduct to the Real Estate Agents Disciplinary Tribunal by laying and prosecuting a charge before it.

A committee can also apply to the Tribunal for a real estate agent’s (or a real estate agency’s) licence to be suspended until the charges have been heard. 

Appeals against Complaints Assessment Committee decisions

You can appeal a decision of a committee. You need to file your appeal within 20 working days after the date of the committee’s decision.

Under exceptional circumstances the Tribunal may accept an appeal no later than 60 working days from the date notice was given. When you send in your application you must make an application to the Tribunal which states the exceptional circumstances that prevented you from filing an appeal within time, this includes cross appeals.

The cost for filing an appeal is $30 which can be paid by cheque or by completing the credit/debitcard form [PDF, 275 KB] and attaching it with your appeal form.

Applications to review a decision of the Registrar of the Tribunal

You can apply to the Tribunal for a review of a decision of the Registrar of the Real Estate Agents Disciplinary Tribunal. You need to file your application within 20 working days after the date you were notified of the Registrar's decision.

The cost for filing a review is $30 which can be paid by cheque or by completing the credit/debitcard form [PDF, 275 KB] and attaching it with your review form.

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